Privacy policy
Privacy Policy
Last updated: September 20, 2026
Lucien Veymont operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Lucien Veymont is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
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Contact details, including your name, billing address, shipping address, phone number, and email address.
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Financial information, including credit card, debit card, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
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Account information, including your username, password, security questions, preferences, and settings.
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Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
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Communications with us, including information you provide when contacting our customer support team.
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Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
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Usage information, including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you, including when you create an account, visit or use the Services, communicate with us, make a purchase, or otherwise provide us with your personal information.
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Automatically through the Services, including information from your device when you use our products, services, or website, and through cookies and similar technologies.
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From our service providers, including providers that enable certain technologies or process personal information on our behalf.
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From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfil orders, remember your preferences and products you may be interested in, send notifications relating to your account or orders, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and improve or personalise your shopping experience.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, or promotional communications by email, text message, or other permitted channels.
We may also display online advertisements for products or services on our Services or other websites, including based on products you previously purchased, viewed, added to your cart, or other activity on the Services.
Security and Fraud Prevention
We use personal information to authenticate accounts, provide a secure shopping and payment experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect our Services, and maintain the security of our business.
If you register an account with us, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access details with anyone else.
Communicating With You
We use personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.
Legal Reasons
We may use personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement agencies or government authorities, to participate in legal proceedings, investigate potential violations of our terms or policies, and protect or enforce our legal rights.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy.
This may include:
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Shopify, vendors, suppliers, and other third parties that perform services on our behalf, including IT management, payment processing, analytics, customer support, cloud storage, fulfilment, and shipping.
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Business and marketing partners that provide marketing services or advertising.
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Third parties where you direct, request, or consent to the disclosure of information, including shipping providers, payment providers, social media platforms, or login integrations.
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Our affiliates or other entities within our corporate group.
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Parties involved in a business transaction such as a merger, acquisition, restructuring, sale, or bankruptcy.
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Government authorities, courts, regulators, law enforcement agencies, or other parties where disclosure is necessary to comply with legal obligations or protect our rights, customers, Services, or others.
Depending on where you reside, you may have the right to request that we do not share or use your personal information for certain forms of targeted or personalised advertising.
Relationship With Shopify
The Services are hosted by Shopify.
Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information submitted through the Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than the country where you reside.
We may also use Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify to help protect, operate, grow, and improve our business.
In certain circumstances, Shopify may be independently responsible for processing your personal information and responding to requests regarding information processed by Shopify for its own purposes.
To learn more about how Shopify uses your personal information and the rights you may have, please visit:
https://privacy.shopify.com/en
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy policies, security practices, and terms and conditions.
We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.
Information you provide in public or semi-public areas, including information shared through third-party social media platforms, may be visible to other users and third parties.
The inclusion of third-party links on our Services does not necessarily imply endorsement of those third parties or their content.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.
If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the details below to request deletion of that information.
We do not knowingly sell or share personal information belonging to individuals under 16 years of age where those terms are defined under applicable law.
Security and Retention of Your Information
We take reasonable measures to protect your personal information.
However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
Information transmitted over the internet may also not always be completely secure. We recommend that you do not use unsecured communication channels to send sensitive or confidential information.
How long we retain personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, fulfil orders, comply with legal obligations, resolve disputes, prevent fraud, or enforce contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information.
These rights are not absolute and may only apply in certain circumstances.
Right to Access / Know
You may have the right to request access to personal information that we hold about you.
Right to Delete
You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.
Right to Correct
You may have the right to request correction of inaccurate or incomplete personal information that we maintain about you.
Right to Portability
In certain circumstances, you may have the right to receive a copy of personal information we hold about you or request that it be transferred to another organisation.
Managing Communication Preferences
We may send promotional emails where permitted by applicable law.
You may opt out of receiving promotional emails at any time by using the unsubscribe option included in our emails.
If you unsubscribe from promotional communications, we may still send you non-promotional communications relating to your account, purchases, orders, payments, shipping, returns, refunds, or other transactions.
If you reside in the United Kingdom or European Economic Area, subject to exceptions and limitations under applicable law, you may also have the following rights:
Objection to Processing and Restriction of Processing
You may have the right to object to or request restrictions on our processing of your personal information for certain purposes.
Withdrawal of Consent
Where we rely on consent to process personal information, you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
You may exercise applicable rights by contacting us using the details provided below.
To learn more about how Shopify uses personal information and the rights available regarding information processed by Shopify, please visit:
https://privacy.shopify.com/en
We will not discriminate against you for exercising your privacy rights.
We may need to verify your identity before processing certain requests, where permitted or required by law.
Where applicable, you may appoint an authorised representative to submit a request on your behalf. We may require evidence that the representative has been authorised to act for you and may also require you to verify your identity directly with us.
We will respond to valid requests within the timeframe required by applicable law.
Complaints
If you have complaints or concerns regarding how we collect or process your personal information, please contact us using the details provided below.
Depending on where you live, you may also have the right to lodge a complaint with your applicable privacy or data protection authority.
International Transfers
Your personal information may be transferred, stored, or processed outside the country in which you live.
Where required by applicable law, we use recognised safeguards for international transfers of personal information.
If personal information is transferred outside the European Economic Area or United Kingdom, where applicable, we may rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, equivalent mechanisms approved by UK authorities, or transfers to countries formally recognised as providing an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our business practices, Services, technology, legal requirements, or regulatory obligations.
When changes are made, we will publish the revised Privacy Policy on this website and update the "Last updated" date.
Where required by applicable law, we will provide additional notice of material changes.
Contact Information
Store name: Lucien Veymont
Company name: DUARTE GLOBAL LLC
Company address:
75 E 3rd St
Sheridan, WY 82801
United States
Sole Member: Duarte Rafael Cardoso Leal
Email: support@lucienveymont.com
Customer Service
Our customer service team is available to assist you with questions regarding orders, products, returns, privacy, or other matters relating to our Services.
We aim to respond to customer inquiries within 24 hours.